A good renewal starts with a conversation. What has changed for the client? Does their cover still fit? What do they need to understand before they make a decision?
Hinchen Recruitment Group is partnering with an established, privately owned insurance brokerage in Upper Mount Gravatt to appoint an Account Executive. You'll take over a portfolio of around 500 policies, with approximately 60% domestic and strata and 40% commercial. The commercial book is predominantly SME, spanning risks such as trade liability and professional indemnity.
Around 80% of the role is focused on renewals and servicing existing clients, with the balance spent following up referrals, responding to enquiries and identifying opportunities within the book. You'll have an introduction to the portfolio, administrative support for pre-renewals and a dedicated Claims Manager who handles most claims. Senior brokers are available to assist with complex placements.
What you'll do
- Manage renewals from the first client conversation through to insurer negotiations, placement and documentation.
- Handle quotes, endorsements and day-to-day enquiries, explaining cover and options in plain English.
- Stay close to clients so you can identify changing risks and gaps in cover.
- Follow up referrals and enquiries and convert suitable opportunities into new business.
- Maintain accurate file notes and compliant records, and bring in senior brokers when a placement needs specialist input.
You hold a Tier 1 Insurance Broking qualification and have hands-on general insurance broking experience. You're comfortable running renewals independently, negotiating with insurers and keeping clients informed when several deadlines are competing for your attention.
Experience across a mixed domestic, strata and SME commercial book will help you settle in quickly. Familiarity with Insight, Sunrise, SCTP or comparable broking systems is valued. A Diploma of Insurance Broking is well regarded, and study support is available if you're looking to complete it.
What's on offer
- $90,000-$120,000 base + super, depending on experience.
- Quarterly Performance bonus tied to revenue above target.
- 9 am to 5 pm hours Mon - Fri and one work-from-home day per week after probation.
If you’d like to hear more about the book, the team or the bonus structure before applying, contact Louisa Hinchen at Hinchen Recruitment Group for a confidential conversation. on 0459 991 061.
Acknowledgement of Country -
Hinchen Recruitment Group acknowledges the Traditional Custodians of Country throughout Australia and their continuing connection to land, waters and community. We pay our respects to Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples.
Confidentiality - All applications and enquiries will be treated in strict confidence. Hinchen Recruitment Group will seek your consent before sharing your details with our client or contacting your referees.
Confidentiality - All applications and enquiries will be treated in strict confidence. Hinchen Recruitment Group will seek your consent before sharing your details with our client or contacting your referees.
