Operational Risk Manager
Profession: Executive
Industry: Banking, General Insurance, Local Government, Compliance and Risk
Location: QLD
Salary: $165,000 - $185,000
Availability: 2 weeks notice
This candidate is a highly accomplished Governance, Risk, and Compliance professional with over ten years of experience spanning general insurance, banking, and local government. She brings extensive Line 1 operational risk expertise, having led the design and implementation of risk frameworks, RCSAs, incident management systems, and QA improvements across high-volume operational environments.
Her experience includes delivering structured risk optimisation programs, embedding compliance practices at the frontline, and building bespoke risk profiles for business functions undergoing major change. She has collaborated closely with stakeholders at all levels—ranging from contact centre team leaders to EGMs and council executives—ensuring that risk ownership is embedded into business-as-usual operations.
She has successfully led incident response initiatives, conducted detailed root cause analysis, and driven regulatory remediation actions under APRA and ASIC scrutiny. Her practical reporting style, combining data integrity with clear risk narratives, has been a consistent strength, enhancing visibility at executive and governance forums.
Known for her ability to uplift risk culture, she has facilitated training, risk awareness campaigns, and hands-on engagement across teams, helping shift mindsets from compliance burden to risk-enabled decision-making. Her blend of technical expertise, execution focus, and communication skillset makes her an ideal candidate for senior Line 1 roles where operational delivery, cultural leadership, and stakeholder trust are critical to success.