Profession: Executive

Industry: Financial Risk, Remediation, Incident Management and Risk Culture

Location:  QLD

Salary:  $165,000 - $185,000

Availability:  4 weeks notice

This candidate presented professionally in her interview, demonstrating confidence, structure, and strong stakeholder engagement skills. She brings over 10 years of experience in risk and compliance, with direct exposure across regulated advice, mortgage broking, and operational risk in financial services.

She offers proven Line 1 operational risk capability, having partnered closely with business units to embed frameworks, uplift risk maturity, and shift ownership to frontline teams. Her strengths include managing the full lifecycle of RCSAs, designing and testing controls, verifying incidents, and leading structured remediation initiatives. She has a track record of improving compliance outcomes, enhancing stakeholder capability, and building pragmatic, business-led risk culture.

She has supported governance across financial advice, mortgage distribution, and technology risk, tailoring her communication to suit business and technical stakeholders. Her current responsibilities include running risk forums, leading training, and producing actionable reporting on issues and trends.

While she hasn’t worked directly in a motor insurance claims environment, her experience with incident management, customer remediation, and compliance coaching makes her highly adaptable to a claims context. Her transferable skills in stakeholder training, control effectiveness reviews, and regulatory interpretation position her to add value quickly in high-volume, customer-facing teams.

She is seeking a long-term role where she can apply her experience to uplift operational risk capability. With a strong sense of ownership, peer respect, and a focus on practical solutions, she brings a grounded and impactful approach to managing risk in dynamic environments.