Technical Advisor / Lead

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Technical Advisor / Lead

Work type:  Full Time

Date posted:  23-May-2025

Location:  Melbourne - VIC

Industry: Trades & Services

Salary:

An outstanding opportunity is available for an experienced Whitegoods Technical Adviser to join a recognised leader in the distribution of premium home appliances (kitchen and laundry) based in Moorabbin.

Your key responsibilities will include:    

  • Provide technical support and advisory services to field technicians and internal teams
  • Assess and diagnose technical issues and offering effective solutions
  • Assist in the development and implementation of technical policies, procedures and service manuals
  • Ensure product compliance with regulatory standards
  • Conduct training sessions for staff on technical best practices
  • Prepare technical reports and documentation to support business decisions
  • Report quality issues from the field
  • Identify the most used parts to ensure availability within the spare parts department
  • Coordinate the daily operations of the workshop  
What you will bring to this role:    
  • A sound technical knowledge of laundry and kitchen appliances
  • The ability to troubleshoot faults and find solutions efficiently
  • Strong problem-solving skills
  • Excellent experience in the safe usage of a range of relevant tools
  • The ability to explain issues and repairs in a clear and professional manner
  • Excellent written and verbal communication skills  
What's in it for you?:
  • An excellent salary and career development opportunities
  • The opportunity to assist in the upskilling and growth of a small technical team
  • An excellent team environment
  • Excellent training and support
  • The opportunity to work on the full range of premium whitegoods products
  • Staff discounts on company products.  
For a confidential discussion, please call Jack on 0412 171 400 or simply apply by clicking the link and attaching your resume, ideally in WORD format and providing a short cover letter, with what you would bring to the role, would be greatly appreciated.

Hinchen Recruitment Group is a team of experienced industry recruiters who offer a highly informative honest process, where our genuine goal is to provide a quality and valued service. One that is respectful to all and is as transparent as possible. Confidentiality is assured with all applications, with your privacy our utmost priority.

Acknowledgement of Country: Hinchen Recruitment Group pay our respects to the Traditional Owners of country throughout Australia. We pay our respects to Elders past and present and acknowledge the valuable contribution Aboriginal and Torres Strait Islander people make to Australian society
  

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