We’re excited to partner with an Australian-owned insurance leader seeking Desktop Home Assessors to join their high-performing team. As Australia’s fastest-growing major Motor and Home insurer, our client offers excellent career opportunities and a supportive vibrant workplace culture.
Based full time in their North Lakes QLD offices, you will manage the end-to-end assessment of allocated insurance claims, focusing on cause, scope, costs, and the best approach for property restoration.
Your Key Responsibilities:
- Conduct desktop property assessments using virtual tools
- Produce detailed reports on cause, coverage, damage & repair methods
- Review scope of works, ensuring cost-effective and timely solutions
- Communicate damage and repair schedules with customers
- Liaise with local authorities & third-party building surveyors for compliance
- Exposure to estimations, quotes, and scope of works (insurance/building industry)
- Proficient in computer software systems
- Strong stakeholder management (customers, builders, suppliers)
- Exceptional time management & organizational skills
- Ability to self-manage & prioritize tasks effectively
- Long-term career growth opportunities
- Comprehensive training & development programs
- Work within a high-performing, values-driven culture
Perks & Benefits:
Extra leave
– Enjoy additional leave days on us! You’ll receive a paid ‘ME’ day and one paid volunteer leave day annually. Team members can also purchase up to two additional weeks of leave per year.
Paid parental leave
– We support our new parents with paid parental leave and other benefits.
Workplace giving
– If you’re passionate about a cause, then we are too – we offer workplace giving and we’ll dollar match your donations to registered charities.
Development opportunities
– We’re championing your development with internal programs and access to a wide range of online courses.
Employee discounts- You’ll receive discounts on insurance products.
Reward and recognition
– We reward high performance with employee recognition, reward and incentive schemes.
Employee Assistance Program
– We care about our people and offer an Employee Assistance Program (EAP) which provides professional counselling for employees and their immediate families
Genuine Work/Life balance
– We understand the importance of providing our Motor Assessors flexible working arrangements. An autonomous role where you can enjoy a genuine work/life balance.
Get social
– Join our vibrant social and community activities including annual celebrations, family fun days and regular events across each of our sites.
This is a fantastic opportunity – don’t miss out! Apply now with your MS Word resume and cover letter, and we’ll be in touch soon. For a confidential discussion, contact Nicki at nicki@hinchen.com.au.
Hinchen Recruitment Group are a team of experienced industry recruiters who offer a highly informative honest process, where our genuine goal is to provide a quality and valued service. One that is respectful to all and is as transparent as possible. Confidentiality is assured with all applications, with your privacy our utmost priority.
Acknowledgement of Country: Hinchen Recruitment Group pay our respects to the Traditional Owners of country throughout Australia. We pay our respects to Elder’s past and present and acknowledge the valuable contribution Aboriginal and Torres Strait Islander people make to Australian society.
