Business & Client Success Manager
Sunshine Coast | Full-Time or Part-Time
From $80,000 + Super + Commission + $15k Car Allowance
Build real relationships. Have real conversations. Make a real impact on local businesses!
Why you'll love this role
- Relationship-led role, no cold calling, no hard selling, no scripts
- Flexibility & autonomy, manage your own diary and your own patch
- Meaningful work, help business owners actually understand and improve their businesses
Our client is a respected and growing business advisory and accounting firm, with an established presence in Cairns and on the Sunshine Coast. This role is not a traditional sales position. Instead, you'll be out in the local business community, meeting business owners face-to-face, building trust, and starting genuine conversations. Your role is to understand how businesses operate, identify where advisory support could genuinely help, and introduce those businesses to senior advisors for deeper analysis and guidance. You are the front door to the firm in the Sunshine Coast market.
What you'll be doing
- Building our client's presence in the Sunshine Coast business community
- Researching and identifying local businesses to engage with
- Visiting businesses and introducing our client in person
- Building rapport and long-term relationships with business owners
- Asking curious, commercial questions about how their business operates
- Understanding structure, people, turnover and challenges
- Identifying opportunities for advisory support (when appropriate)
- Setting up business analysis meetings with senior advisors
- Following up and nurturing relationships over time
- Managing your pipeline and contacts in the CRM
- Not call-centre sales
- Not cold calling
- Not KPI-heavy activity tracking
- Not fee quoting or tender writing
- Not transactional selling
- Experience in a relationship-based role such as business development, sales, recruitment, real estate, finance, insurance or professional services
- Confidence engaging business owners and decision-makers
- Strong communication and interpersonal skills
- Natural curiosity about how businesses work
- Resilience and comfort hearing "not right now"
- Ability to work autonomously and manage your own time
- Basic CRM or pipeline management experience (HubSpot ideal but not essential)
- Current valid driver's licence
- From $80,000 + Super + Commission + $15k car allowance
- Full-time or part-time flexibility
- High level of autonomy and trust
- Support and mentoring from senior advisors
- Exposure to a wide range of business owners and industries
- Strong, values-driven team culture
- Opportunity to build and own your own client patch
- Long-term career growth in a respected advisory firm.
Our client is known for helping business owners truly understand their numbers, make better decisions and grow stronger businesses. The culture is relationship-driven, supportive and built on trust, not micromanagement.
Contact Liz McGrath on 0405 370 900 liz@hinchen.com.au for a confidential discussion or apply now!
Hinchen Recruitment Group is a team of experienced industry recruiters who offer a highly informative honest process, where our genuine goal is to provide a quality and valued service. One that is respectful to all and is as transparent as possible. Confidentiality is assured with all applications, with your privacy our utmost priority, next to our commitment to diversity and inclusion.
Acknowledgement of Country:
Hinchen Recruitment Group pay our respects to the Traditional Owners of country throughout Australia. We pay our respects to Elder's past and present and acknowledge the valuable contribution Aboriginal and Torres Strait Islander people make to Australian society.
