We are pleased to partner with our Client who specialises in delivering world-class assessing services and innovative technology solutions for the automotive claims industry across Australia.
This is where you come in...
As an experienced Motor Vehicle Assessor, you will also be technically minded, be able to review assessments, understand the problem, work through different options and be able to make decisions to ensure the best outcome for the customer and balance the needs of the business.
To achieve this, you will develop and maintain strong relationships with repairers, parts suppliers and other industry bodies as well as internal stakeholders within the business.
Responsibilities are offered through full time working from home conditions.
About the role:
- Assess motor vehicle claims and digital assessments, inspect damage and review quotes to determine fair and reasonable repair costs
- Achieve fast turnaround times, control costs & detect and reduce fraud
- Negotiate fair and reasonable cost outcomes for both the customer and client
- Monitor and communicate outcomes to vehicle owners as per legislation and regulatory bodies
- Build strong relationships with repairers, suppliers, and industry bodies
- Full time working from home opportunity - competitive salary plus a laptop and phone provided
- Experience as a Motor Assessor - mins 2-5 years +
- You will be Trade Qualified in panel beating/spray-painting for the automotive industry - unfortunately we are not accepting Mechanics at this time
- Strong decision making skills
- Exceptional customer service and negotiation skills
- Strong written and verbal communication skills
- Be resilient and able to self-manage stress levels
- Demonstrate strong analytical and problem-solving skills
- Be computer literate and technology minded
Hinchen Recruitment Group is a team of experienced industry recruiters who offer a highly informative honest process, where our genuine goal is to provide a quality & valued service. One that is respectful to all & is as transparent as possible. Confidentiality is assured with all applications, with your privacy our utmost priority.
Acknowledgement of Country: Hinchen Recruitment Group pay our respects to the Traditional Owners of country throughout Australia. We pay our respects to Elder’s past and present and acknowledge the valuable contribution Aboriginal and Torres Strait Islander people make to Australian society.
