Head of Workplace Services

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Head of Workplace Services

Work type:  Full Time

Date posted:  12-Jul-2026

Location:  Brisbane, QLD - QLD

Industry: Human Resources & Recruitment

Salary: $162,400 neg

Brisbane CBD |   Senior Leadership | Workplace Relations | Employment Law | Business Growth
   
Our client is one of Queensland's leading member-based organisations, supporting thousands of businesses through expert workplace advice, advocacy, consulting and business services.

As their Workplace Services division continues to evolve, an exceptional opportunity exists for an experienced senior Workplace Relations leader to shape the future of this highly respected practice.

Reporting to the General Manager - Business Advisory & Membership, you will lead a multidisciplinary Workplace Services team while driving the strategic growth, commercial performance and ongoing evolution of the division.
This is far more than a traditional Workplace Relations leadership role. It is an opportunity to lead and grow an established advisory practice, influence workplace policy across Queensland, develop new commercial service offerings and shape the future direction of one of the state's most respected employer advisory organisations.
   
The Role
As Head of Workplace Services, you will provide strategic leadership across the Workplace Services function while driving commercial growth and strengthening the organisation's position as Queensland's trusted workplace advisory partner.

No two weeks will look the same. You'll balance   Senior leadership, commercial growth, stakeholder engagement and technical expertise, with your focus progressively evolving from hands-on consulting towards leading and growing the Workplace Services business.

Rather than carrying a full advisory caseload, you'll provide technical leadership on complex workplace matters while dedicating increasing time to developing new consulting opportunities, building strategic partnerships, influencing workplace policy, expanding service offerings and shaping the long-term direction of the practice.

Working closely with the General Manager - Business Advisory & Membership, you'll lead the evolution of Workplace Services into an increasingly commercial, innovative and future-focused consulting business.

Your responsibilities will include:
  • Developing and executing the Workplace Services strategy.
  • Leading the commercial growth of advisory and consulting services.
  • Identifying new products, services and revenue opportunities.
  • Building strategic partnerships across industry, government and business.
  • Leading Workplace Relations policy development and thought leadership.
  • Preparing advocacy submissions and representing the organisation in external forums and stakeholder engagements.
  • Providing   Senior-level advice on complex Employment Law, Industrial Relations and Workplace Relations matters.
  • Leading, coaching and developing a team of Workplace Relations Consultants and Advisors.
  • Building a high-performance, commercially focused advisory culture.
  • Driving service innovation and continuous improvement.
  • Identifying government funding and grant opportunities while overseeing funded programs.
  • Managing business performance, governance, reporting and risk.
  • Collaborating with the Executive Leadership Team on organisational strategy and business initiatives.
About You
You are a commercially minded Workplace Relations leader who combines technical credibility
with strategic thinking and strong business leadership.
  
You'll ideally bring:
  • Significant senior leadership experience within Workplace Relations, Employment Law or Industrial Relations.
  • Tertiary qualifications in Law, Employment Relations, Industrial Relations, Business or a related discipline.
  • Extensive knowledge of Employment Law, Industrial Relations legislation and Modern Awards.
  • Demonstrated success leading Workplace Relations consulting or advisory teams.
  • Proven experience growing consulting, advisory or professional service offerings.
  • Strong commercial acumen and experience developing new business opportunities.
  • Experience influencing senior stakeholders across government, industry and business.
  • Strong policy development, advocacy or industry representation experience.
  • Exceptional leadership, coaching and people development capability.
  • Outstanding communication, negotiation and influencing skills.
  • Strategic thinking combined with the ability to translate ideas into practical business outcomes.  
Why Join?
This is an outstanding opportunity to shape one of Queensland's most respected Workplace Services practices while contributing to the success of thousands of employers across the state.
  
You'll enjoy:
  •   Senior leadership opportunity with significant organisational influence.
  • Lead an established, highly respected Workplace Services practice.
  • Drive commercial growth and service innovation.
  • Influence workplace policy and advocacy across Queensland.
  • Work alongside an experienced Executive Leadership Team.
  • Genuine opportunity to shape strategy and future service offerings.
  • Competitive   Senior salary package.
  • Modern Brisbane CBD offices.
  • Collaborative, values-driven culture committed to supporting Queensland business.
Apply Now
If you're an experienced Workplace Relations leader looking to combine strategic leadership, commercial growth and industry influence in a highly respected organisation, we'd love to hear from you. For a confidential discussion, please call Louisa Hinchen on 0459 991 061, or simply follow the link and apply now.  All applications will be treated with the strictest confidence.
  
About Hinchen Recruitment Group
Hinchen Recruitment Group are a team of experienced industry recruiters who offer a highly informative honest process, where our genuine goal is to provide a quality and valued service. One that is respectful to all and is as transparent as possible. Confidentiality is assured with all applications, with your privacy our utmost priority.

Hinchen Recruitment Group pay our respects to the Traditional Owners of Country throughout Australia. We pay our respects to Elders past and present and acknowledge the valuable contribution Aboriginal and Torres Strait Islander people make to Australian society

  

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