This is a senior enterprise sales leadership role focused on developing new strategic client relationships and closing complex, high-value deals across major Australian organisations.
You will play a pivotal role in expanding the organisation's enterprise footprint by identifying new logo opportunities, shaping commercial solutions and leading large, multi-million-dollar engagements.
Why this role stands out
- Lead complex enterprise deals typically valued between $5M - $10M+
- Sell a full suite CX, BPO and automation solutions to major brands
- Join a global organisation with 19,000+ employees and market-leading capability
Reporting into Executive leadership, this role is responsible for driving enterprise growth through strategic new business acquisition across Australia.
You will work closely with internal technology, delivery and recruitment specialists to design and present integrated solutions across contact centre operations, automation, AI services and CX transformation.
This role offers the autonomy to design and execute your own 'enterprise growth playbook', targeting major organisations across sectors including financial services, telecommunications, retail, E-Commerce, government, utilities. logistics and travel.
Typical sales cycles are approximately six months, with deals ranging from large contact centre programs through to integrated CX technology solutions.
Your Key Responsibilities will include:
- Identify and secure new enterprise clients and strategic partnerships
- Lead complex solution sales across CX, BPO and automation services/technology solutions
- Build relationships with C-suite and senior decision makers
- Manage a national pipeline of high-value enterprise opportunities
- Facilitate solution design with internal technical and delivery teams
- Negotiate and close multi-million-dollar commercial agreements
- Drive growth through strategic new logo acquisition
- Collaborate with technical and delivery teams to design client solutions
This role is suited to a strategic enterprise seller who can identify major client opportunities, shape complex CX transformation solutions and orchestrate internal teams to win large engagements.
To succeed in this role you will demonstrate:
- Proven experience securing large enterprise deals ($5M+)
- Strong background within the Customer Experience (CX), BPO or outsourcing sector
- Established enterprise relationships and industry networks
- Experience engaging C-suite decision makers
- Ability to position digital CX, automation and AI-enabled solutions
- Capability to lead complex enterprise engagements with internal specialists
- Strong commercial acumen negotiating multi-year enterprise contracts
- Executive presence and credibility with senior stakeholders
- Experience in CX services, contact centres, outsourcing, digital transformation or technology-enabled services will be highly regarded.
- Circa $250,000 base salary + superannuation + uncapped comms
- Highly attractive bonus structure aligned to enterprise deal success
- Trail / residual income linked to long-term client contracts
- Opportunity to lead and close high-value enterprise deals ($5M - $10M+)
- Access to a global delivery capability across CX, outsourcing and digital solutions
- Work directly with executive leadership to drive national enterprise growth
For a confidential discussion call Louisa on 0459 991 061 or simply apply now following the link. All applications will be handled in strict confidence.
Hinchen Recruitment are a team of experienced industry recruiters who offer a highly informative honest process, where our genuine goal is to provide a quality and valued service. One that is respectful to all and is as transparent as possible. Confidentiality is assured with all applications, with your privacy our utmost priority.
Acknowledgement of Country: Hinchen Recruitment pay our respects to the Traditional Owners of country throughout Australia. We pay our respects to Elder's past and present and acknowledge the valuable contribution Aboriginal and Torres Strait Islander people make to Australian society.
