Imagine finishing work every day knowing your contribution genuinely made someone's life a little easier.
Hinchen Recruitment Group is proud to be partnering with one of Queensland's leading purpose-driven organisations to recruit an experienced Allied Health Receptionist for their Sunshine Coast centre.
This is far more than a traditional reception position. There is an administrational component to the role too which will offer so much variety!
You'll become the welcoming face of a multidisciplinary Allied Health service supporting veterans and their families, people who deserve compassion, professionalism and exceptional care.
Working alongside psychologists, physiotherapists, social workers and wellbeing professionals, you'll play a critical role in ensuring clients receive an outstanding experience from the moment they walk through the door.
If you're passionate about helping people, thrive in a busy environment and want to be part of a team that genuinely changes lives, we'd love to hear from you.
What's in it for you?
This organisation believes that when people are supported, they do their best work.
In return for your commitment, you'll enjoy:
- Working for a highly respected organisation with a genuine community purpose
- A rewarding role where your work positively impacts people's lives every day
- A supportive, collaborative team that values respect, trust and teamwork
- Working alongside an experienced multidisciplinary Allied Health team
- Comprehensive onboarding and ongoing mentoring
- Ongoing professional development, including LinkedIn Learning
- Salary packaging benefits
- Additional gifted leave over the Christmas period
- Stable full-time employment with long-term career opportunities
- A beautiful Sunshine Coast location
As the first point of contact, you'll set the tone for every client experience.
You'll coordinate busy clinician diaries, welcome clients, manage appointments, process Medicare and DVA billing, liaise with referral partners and ensure the centre operates smoothly every day.
You'll also provide administrative support across the broader centre, making this a varied role where no two days are ever the same.
Your responsibilities will include:
- Greeting clients and visitors in a warm, professional manner
- Managing appointments across a multidisciplinary Allied Health team
- Coordinating clinician diaries
- Processing Medicare and DVA billing accurately
- Managing referrals and maintaining confidential client records
- Liaising with GP practices and other healthcare providers
- Responding to telephone and email enquiries
- Preparing reports, meeting documentation and general administration
- Supporting broader centre operations when required
- Maintaining a welcoming, organised reception environment
You're an experienced Medical or Allied Health Receptionist who enjoys making a positive difference.
You understand that reception is about much more than answering phones, it's about creating confidence, trust and reassurance for every client.
You remain calm under pressure, communicate professionally with people from all walks of life and can confidently manage competing priorities without compromising accuracy.
You're naturally organised, emotionally intelligent and know how to balance compassion with professional boundaries.
Most importantly, you're someone who enjoys helping people and takes pride in delivering exceptional service.
Essential Requirements
To be successful in this role, you'll demonstrate:
- Previous experience as a Medical Receptionist or Allied Health Receptionist.
- Experience working within an Allied Health, Specialist Medical or General Practice environment.
- Sound knowledge of Medicare billing.
- DVA billing experience will be highly regarded.
- Experience coordinating busy appointment schedules.
- Experience using practice management software such as MMEx, Best Practice or similar.
- Intermediate Microsoft Office skills.
- General office administrational skills
- Certificate III in Health Administration (or similar), or a willingness to obtain.
- Current Driver Licence.
- Current Blue Card (Working with Children Check), or the ability to obtain one.
- Ability to successfully complete pre-employment screening, including a National Criminal History Check.
- Exceptional customer service skills
- Excellent written and verbal communication
- Strong organisational and time management skills
- Outstanding attention to detail
- High levels of professionalism, confidentiality and integrity
- The ability to confidently manage competing priorities
- Emotional resilience and sound judgement
- A collaborative approach and willingness to support your team
- Confidence building relationships with clients, clinicians and external stakeholders
- A genuine passion for helping people
We're looking for someone who wants more than just another job.
Someone who enjoys building relationships.
Someone who loves creating exceptional experiences for clients.
Someone who takes pride in being organised, dependable and making life easier for the people around them.
If you're looking for a role where your contribution is genuinely valued and your work has purpose every single day, we'd love to hear from you. Please apply to this role directly through Seek or feel free to contact Lorraine on 04321767528 or email: lorraine@hinchen.com.au
Hinchen Recruitment Group is a team of experienced industry recruiters who offer a highly informative and honest process. Our goal is to provide a valued service that is respectful, transparent and professional for all parties involved. Confidentiality is assured with all applications, with your privacy our utmost priority.
Acknowledgement of Country: Hinchen Recruitment Group pay our respects to the Traditional Owners of country throughout Australia. We pay our respects to Elders past and present and acknowledge the valuable contribution Aboriginal and Torres Strait Islander people make to Australian society.
