Due to internal promotion, our client is looking for an experienced Accounts Receivable - Collections Officer to join their established team. In this role, you’ll take full ownership of customer collections and account management, ensuring invoices are collected accurately and efficiently while reducing DSO and strengthening customer relationships.
You’ll play a key role in maintaining healthy cash flow, resolving disputes, and driving continuous improvements that enhance the effectiveness of our collections processes.
The Role
If you’re proactive, detail-oriented, team player who is driven to improve financial outcomes while building strong relationships, I’d love to hear from you. Apply now using the link or reach out to Jen for a confidential discussion 0414 364 213 jennifer@hinchen.com.au
Hinchen Recruitment Group is a team of experienced industry recruiters who offer a highly informative honest process, where our genuine goal is to provide a quality & valued service. One that is respectful to all & is as transparent as possible. Confidentiality is assured with all applications, with your privacy our utmost priority.
Acknowledgement of Country: Hinchen Recruitment Group pay our respects to the Traditional Owners of country throughout Australia. We pay our respects to Elder’s past and present and acknowledge the valuable contribution Aboriginal and Torres Strait Islander people make to Australian society.
The Role
- Managing collections: Proactively follow up outstanding accounts, balancing firm collection practices with strong relationship management across key customers and internal stakeholders.
- Improving financial performance: Reduce DSO and minimise risk by accelerating payments, reducing bad debt exposure, and strengthening overall financial outcomes.
- Resolving disputes: Investigate and resolve account queries and disputes through detailed problem-solving and collaboration with internal teams to ensure smooth, compliant processes.
- Reconciliations & accuracy: Perform reconciliations to ensure accurate account balances, payment allocations, and claims management.
- Process improvement: Identify opportunities to enhance systems and procedures, implementing improvements that drive efficiency and best practice in collections.
- 3+ years’ experience in Accounts Receivable
- Strong ERP system experience and strong Excel skills
- Solid understanding of credit management principles and reconciliation processes
- Proven capability in collection strategies, techniques, and reporting
- Ongoing development and career progression opportunities
- Access to employee discounts, benefits, and wellbeing programs
- Additional leave options
- 12 weeks Paid Parental Leave in addition to the government scheme
If you’re proactive, detail-oriented, team player who is driven to improve financial outcomes while building strong relationships, I’d love to hear from you. Apply now using the link or reach out to Jen for a confidential discussion 0414 364 213 jennifer@hinchen.com.au
Hinchen Recruitment Group is a team of experienced industry recruiters who offer a highly informative honest process, where our genuine goal is to provide a quality & valued service. One that is respectful to all & is as transparent as possible. Confidentiality is assured with all applications, with your privacy our utmost priority.
Acknowledgement of Country: Hinchen Recruitment Group pay our respects to the Traditional Owners of country throughout Australia. We pay our respects to Elder’s past and present and acknowledge the valuable contribution Aboriginal and Torres Strait Islander people make to Australian society.
